Order & Cancellation Policy

Cancellations

If the order is canceled within 24 hours after placing it, there is no cancellation fee.

A cancellation fee of 10​% of the order value will be charged for cancellation of an order that is canceled within 3 days after placing it. However, this cancellation fee can be applied when placing a new order. All sales are final 3 days after placing your order.

All diamond sales are final; acredo does not accept diamond returns or exchanges.

Orders

Confirmation of all order information​                                 

I confirm that all information listed in the order is correct.

Ring Sizes​         

I understand that my hands will change in size due to heat and cold, fluid intake, time of day, and/ or pregnancy. This might result in my engagement/wedding ring fitting a little looser or tighter. The measured and ordered ring sizes were determined by myself, checked and found to be correct. I acknowledge that the ring sizes are not subject to warranty and subsequent ring size changes will have to be paid for by myself.  

Normal wear and tear​          

I understand that the materials are subject to natural wear and tear. All rings are made of materials that will show signs of wear and tear from the first day of wearing. I am also aware of the properties of white gold; the rhodium finish used and resulting gradual yellowing of the white gold ring.

Cancellation​ 

I understand that if the order is canceled within 24 hours after placing it, there is no cancellation fee.

A cancellation fee of 10​% of the order value will be charged for cancellation of an order that is canceled within 3 days after placing it. However, this cancellation fee can be applied when placing a new order. All sales are final 3 days after placing your order.

All diamond sales are final; acredo does not accept diamond returns or exchanges.

Insurance

I understand insuring my jewelry is my responsibility and acredo is not responsible for any possible loss, theft, damage, or disappearance of my jewelry.